Privacy Policy

1. Information We Collect

To provide safe and effective aesthetic treatments, such as laser hair removal, wrinkle treatments, tattoo removal, and acne therapy, we must collect specific information:

• Personal Identifiers: Name, date of birth, and contact details (email, phone number).

• Health & Medical Data: Medical history, skin type, medications, and contraindications necessary for laser safety.

• Visual Records: "Before and after" photographs to monitor treatment progress.

• Payment Information: Details required to process transactions for services rendered.
   

2. How We Use Your Data

We process your information for the following purposes:

• Treatment Suitability: Assessing your skin and health to ensure laser treatments are safe for you.

• Appointment Management: Sending reminders and updates regarding your bookings.

• Clinical Records: Maintaining accurate histories of laser settings and skin responses.

• Marketing: With your explicit consent, sending news about clinic offers or new skincare services.
   

3. Data Retention and Security

• Storage: We use secure electronic systems and encrypted storage to protect your sensitive health data.

• Retention: Medical records are generally kept for a period of 7 years following your last treatment to comply with insurance and legal requirements.

• Access: Only authorized clinic staff involved in your care have access to your personal information.
   

4. Image Privacy

As an aesthetic clinic, we frequently use clinical photography.

• Images used for your patient file are kept private.

• Images used for marketing or social media (demonstrating results for conditions like vascular issues or pigmentation) will only be shared with your written, informed consent.
   

5. Your Rights

Under UK law, you have the following rights:

• Access: You can request a copy of the data we hold about you.

• Correction: You can ask us to update inaccurate or incomplete information.

• Erasure: You can request the deletion of your data (subject to medical record retention laws).

• Withdrawal of Consent: You may opt-out of marketing communications at any time.
   

6. Contact Us

If you have questions regarding your privacy or wish to exercise your rights, please contact the Data Protection Officer at Darras Hall Laser Clinic.